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All orders are processed within 2-4 business days. Orders are not processed or shipped weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Please verify the correct shipping address prior to placing an order. During this busy season, we cannot guarantee an address change after an order has been submitted. If a tracking number has been generated for the order, that means the order has be
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Due to increased volume, we cannot make order modifications once it's been placed. If you have not yet received a shipping confirmation email, please cancel your order right away using our self-serve portal here. You can then place your order again w
If your order is returned due to an incorrect address, please reach out via our contact form, choose subject "Order delivered to wrong address" with your order details and the correct shipping information. We'll arrange to have your order reshipped t
If your tracking information hasn't updated or shows as cancelled, don't worry—we're here to help. We'll take immediate action to resolve the issue and re-ship your items if necessary.
We want to help you get the items you've ordered! We'll have the most success if you do a bit of prep work before contacting us. Your first step is to double check the tracking to see if it was handed off to another shipper (like USPS) or delivered t