Drip EZ

Find answers to your questions in the Drip EZ Help Center. Explore our FAQs, return policies, shipping information, and more. We're here to assist with all your meal-sharing essentials.

Help Center | Drip EZ Customer Support & FAQs

What are the sizes and best uses for the prep tubs?

Are the prep tubs dishwasher safe?

How heat resistant are the prep tubs?

Do you offer replacement lids for the prep tubs?

Do the prep tubs have a water tight seal?

Do you offer repair services or patch kits for your prep tubs?

Prep Tub Questions

How do I clean the BBQ Blanket?

What cuts of meat fit in a BBQ Blanket?

Can the BBQ resting blanket be used on the grill, oven, or stove?

Rest EZ BBQ Blanket & 'Que Crib Questions

How do I clean Secondz containers?

Are the lids leakproof?

Are Secondz containers microwave-safe?

Can Secondz be used in the freezer?

How much food does each size of Secondz hold?

What materials are Secondz made of?

Secondz Questions

Are your products approved for commercial use?

What ingredients are in the dry rubs & sauces?

What are the Grill Mitts?

What are the Meat Claws?

Tarriff Questions

Do you offer free shipping for all orders?

What are your shipping rates?

Do you ship outside of the USA?

Shipping Questions

How long will it take to ship & receive my order?

Can I change my address after placing an order?

When will I receive my order confirmation?

When will I receive my shipping confirmation & tracking number?

How can I cancel my order?

My order was returned due to an incorrect address. What should I do?

What should I do if my tracking information hasn't updated or shows as cancelled?

My order says delivered, but it isn't here. What do I do?

Order Questions

What is the process for returning an item?

Can I return a product after the 30 day return window?

What is your return policy?

Returns, Refunds, & Exchanges

My order was damaged during shipment.

What should I do if I received an incomplete order?

Defective, Damaged, or Missing Items

Do you offer any discounts?

Do you offer a military discount?

Discounts

How can a business open a wholesale account with your shop?

Partnerships & Wholesale

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Categories

Prep Tub Questions

Rest EZ BBQ Blanket & 'Que Crib Questions

Secondz Questions

Other Product Questions

Shipping Questions

Order Questions

Returns, Refunds, & Exchanges

Defective, Damaged, or Missing Items

Discounts

Partnerships & Wholesale