We offer free shipping on all U.S. orders over $100 product total before taxes. Please note that the Que Crib, due to its large size, is not eligible for free shipping.

We offer free shipping on all U.S. orders over $100 product total before taxes. Please note that the Que Crib, due to its large size, is not eligible for free shipping.&#xA0;

Do you offer free shipping for all orders?

Drip EZ does not mark-up or add to real shipping costs.  The cost for shipping is the real cost at Drip EZ’s reduced shipping rates. Shipping charges for your order will be calculated and displayed at checkout.

Drip EZ does not mark-up or add to real shipping costs. &#xA0;The cost for shipping is the real cost at Drip EZ&#x2019;s reduced shipping rates. Shipping charges for your order will be calculated and displayed at checkout.

What are your shipping rates?

We currently ship outside of the USA on a case-by-case basic. To inquire about international shipping, please send us an email at info@bbqdripez.com or reach out via chat.

We do ship internationally on a country-by-country basis. If you are not able to ship to your desired country at checkout, please submit a <a href="https://bbqdripez.com/pages/contact-us">contact form</a> with the subject line &quot;International Shipping&quot; and details of your order and desired shipping location. We will assist you to our best ability! Customers are responsible for international freight, taxes, tariffs, and duties.

Do you ship outside of the USA?

Drip EZ

Shipping Questions

What are the sizes and best uses for the prep tubs?

Are the prep tubs dishwasher safe?

How heat resistant are the prep tubs?

Do you offer replacement lids for the prep tubs?

Do the prep tubs have a water tight seal?

Do you offer repair services or patch kits for your prep tubs?

Prep Tub Questions

How do I clean the BBQ Blanket?

What cuts of meat fit in a BBQ Blanket?

Can the BBQ resting blanket be used on the grill, oven, or stove?

Rest EZ BBQ Blanket & 'Que Crib Questions

How do I clean Secondz containers?

Are the lids leakproof?

Are Secondz containers microwave-safe?

Can Secondz be used in the freezer?

How much food does each size of Secondz hold?

What materials are Secondz made of?

Secondz Questions

Are your products approved for commercial use?

What ingredients are in the dry rubs & sauces?

What are the Grill Mitts?

What are the Meat Claws?

Tarriff Questions

How long will it take to ship & receive my order?

Can I change my address after placing an order?

When will I receive my order confirmation?

When will I receive my shipping confirmation & tracking number?

How can I cancel my order?

My order was returned due to an incorrect address. What should I do?

What should I do if my tracking information hasn't updated or shows as cancelled?

My order says delivered, but it isn't here. What do I do?

Order Questions

What is the process for returning an item?

Can I return a product after the 30 day return window?

What is your return policy?

Returns, Refunds, & Exchanges

My order was damaged during shipment.

What should I do if I received an incomplete order?

Defective, Damaged, or Missing Items

Do you offer any discounts?

Do you offer a military discount?

Discounts

How can a business open a wholesale account with your shop?

Partnerships & Wholesale